• Lead the transformation of the Commission into a medium-sized enterprise, with new regulatory responsibilities and powers. You will facilitate strategic and coordinated decision making across the sector and Commission.

• Drive organisational transformation and performance to enhance the efficiency, productivity and impact of the Commission in a viable way.

• Shape the strategic and operational alignment of teams, systems and reporting through effective workforce planning and communication across the QFCC.

• Direct resources to optimise scalable operational functioning and performance of the Commission in alignment with organisational objectives.

• Determine an optimal service delivery model for the QFCC comprising inhouse and outsourced services in accordance with statutory obligations.

• Lead change management, listen to staff to understand their needs, and prioritise resources to enable a fully supported and empowered workforce.

• Design and oversee effective regulatory processes as the Commission implements Queensland’s Reportable Conduct Scheme. This will include introducing operational procedures and practices to respond to high-volume public reporting and leadership of significant legal cases.

• Set and communicate clear, measurable objectives and performance measures for the Commission’s services including outsourced services.

• Enable coordinated decision making through robust governance structures across the Commission.

• Establish mechanisms to monitor and evaluate organisational performance and the impacts of change.

• Be accountable for managing the QFCC’s operational budget and financial performance. This includes making decisions about QFCC’s financial resources considering value-for-money outcomes,    allocation of budgets to enable the achievement of strategic objectives, and negotiation of budgetary submissions with Queensland Treasury.

• Design and drive the performance of QFCC’s oversight of the child protection, youth justice, family support systems and our advice to Government. 

• Structure governance and decision-making mechanisms to allow for improved coordination, ensuring their integrity and compliance with QFCC’s statutory obligations and relevant industrial instruments.

• Oversee Workplace Health and Safety (WHS) compliance and effective governance of risk management frameworks.

• Ensure compliance with Queensland public sector regulations and State Laws, including financial management practices, and public sector requirements including government reporting obligations.

• Provide robust oversight of QFCC’s ICT environment.

• Represent the QFCC’s position and provide advice about high-level and/or contentious matters, in the absence of the Principal Commissioner, with stakeholders, ministers and at parliamentary briefings including the presentation of parliamentary submissions.

• Manage and resolve complaints and conflicts about the role of the Commission and its performance.

• Work in partnership with Aboriginal and Torres Strait Islander Communities and Organisations.

• Build and maintain strategic relationships with key stakeholders, including government agencies and community partners.

Lead with integrity and decisiveness, address complex issues with impartiality and accountability.

This includes:

• providing leadership that anticipates future needs and emerging trends, considers broader societal impacts and shepherds stakeholders and partners through change.

• addressing critical and complex issues with impartial and forthright advice, taking accountability for mistakes and implementing corrective actions identifying and removing barriers to success,

• demonstrating personal drive, focus, and energy to galvanise others into action and maintain momentum towards achieving outcomes.

• committing to decisive action to enhance overall operational performance and service delivery, ensuring informed decision-making and judicious contract management

Strategic coordination of organisational functions, drawing on own expertise and judgment to set objectives and drive organisational performance and ensure compliance.

This includes:

• enabling organisational performance through effective resourcing and looking beyond the organisation’s internal boundaries to deliver impact

• being accountable for the Commission’s $23M operating budget including allocation of budgets to meet strategic outcomes.

• embedding governance structures

• synthesising complex information with a focus on the needs of the audience.

• identifying strategic risks, emerging issues, and adapting to changes in the external environment through a focus on creating opportunities and capitalising on innovative alternatives.

• recognising the role and strategic position of the Commission within a networked public sector environment.

Demonstrated record of success in building a culture of achievement and quality, ensuring that initiatives, frameworks, planned projects and core business translate into tangible output aligned to strategic outcomes.

This includes:

• steering people and teams through change using strong mentorship and showing commitment to people development and a culture of continuous improvement.

• embedding workplace initiatives for maintaining healthy workplaces including recognition, psycho-social strategies, workplace belonging and celebrating success.

• enhancing team cooperation, acknowledging and addressing disagreements, and resolving conflicts quickly by negotiating mutually beneficial solutions.

• recognising the value of diversity and different perspectives in fostering innovative solutions.

Sophisticated interpersonal and communication skills for success in high-level strategic engagement.

This includes:

• facilitating cooperation, navigating differences and influencing decisions in a networked operating environment.  

• being astute in your engagement with Ministers, Parliament, Minister’s offices, Peak NGOs and Directors-General on key and/or contentious issues, whilst maintaining independence and political impartiality.

• seizing on opportunities to promote the QFCC’s position on issues to influence stakeholders and strategic conversations.

• demonstrating persuasive negotiation skills, focusing on mutual objectives and fostering collaborative solutions, while managing disagreements to achieve optimal outcomes.

• understanding differing communication techniques including when engaging with children and young people, complainants, advocates, and workforce representatives.

Demonstrates deep understanding and respect for Aboriginal and Torres Strait Islander cultures, histories, and lived experiences including experience fostering a culturally safe and inclusive environment.

This includes:

• building and sustaining proactive respectful, trust-based relationships with Aboriginal and Torres Strait Islander communities and organisations.

• supporting genuine partnerships by ensuring Aboriginal and Torres Strait Islander organisations and leaders have a central role in shaping policies, programs, and services that impact their communities.

• engaging actively in cultural learning and self-reflection, seeking to strengthen personal and organisational cultural capability.

• welcoming feedback and remains open to evolving best practices in working with Aboriginal and Torres Strait Islander peoples.

• Past senior executive experience.

• Strong knowledge of child protection, family support services, youth justice and regulatory governance frameworks.

• Proven leadership in financial management, budget planning, and resource allocation.

• We strongly encourage enquiries and applications from people with diverse backgrounds including Aboriginal peoples and Torres Strait Islander peoples, people with disability, and people from culturally and linguistically diverse backgrounds.