Brisbane City Council

is now recruiting for

Manager Facilities Infrastructure Services

Applications close midnight, Tuesday the 25th of August 2026

Two yellow chevrons pointing downward on a white background.

About Brisbane
City Council

Brisbane City Council is by population the largest local government in Australia, with total assets over $44 billion and an annual budget of over $4.1 billion. Our responsibility is to provide leadership for the people of Brisbane and to manage our resources to create a vibrant, successful and liveable city for the future. We work in partnership with a variety of governments, peak bodies, industries and community organisations to build a better Brisbane.

Corporate Values

Getting things done - Adapting to meet changing needs and priorities.
Value for money - Looking for opportunities to contribute to the growth of the city.
Passion for Brisbane - Delivering value to Brisbane, its residents and customers.
Respect for people - Embracing diversity and communicating openly and honestly.
Responsive customer service - Adding value to every customer interaction
Working together - Looking for opportunities to collaborate and connect to deliver a better Brisbane.
Courage to make a difference - Committed to continuous improvement and a city and workplace free of discrimination, harassment and offensive behaviour.

Making a Difference

Brisbane City Council’s people deliver services and projects that contribute to making Brisbane a great place to live and do business. We are passionate about delivering:

active and healthy and creative communities
driving a strong economy
sustaining a clean and green environment
a city of cultural vibrancy
developing our New World City
creating an enduring legacy of liveability for future generations.

More information can be found here.

Vision

Brisbane Vision 2031 is Brisbane City Council’s long-term community plan for the city. It guides the work that Council does and provides a focused set of goals to work towards.

Council's eight programs guide the implementation of our Corporate Plan to achieve the Brisbane Vision 2031. Council and the community are working together to ensure the important things about Brisbane are retained for future generations and we all make the right choices to achieve the future we want. Council is also transforming to be a leaner, innovative and high performing organisation that strives to deliver exceptional customer service and value for money for rate payers.

About the Role

Manager Facilities Infrastructure Services

Download Position Description

The Manager, Facilities Infrastructure Services is an Executive Service role providing strategic stewardship and assurance over Council’s facilities infrastructure services, ensuring the safe, reliable and customer-focused performance of Council’s operational, community and commercial building portfolio. The role partners with Asset Owners and Asset Management to define service outcomes, performance measures and priorities, and sets clear expectations for risk, compliance, quality and customer experience across internal teams and delivery partners.

Operating within Council’s Construction Branch, the position leads the facilities infrastructure service delivery strategy and operating model across multidisciplinary facilities management functions, including Council’s Trade Services team. In strategic partnership with Asset Owners and Asset Management, the role informs portfolio planning, prioritisation and resource deployment so services meet agreed service levels and customer expectations within approved budgets. The role provides assurance on statutory and policy compliance (including WHS, fire safety, accessibility and environmental requirements) and supplies clear, evidence-based advice to senior leaders to support investment decisions that improve resilience, risk posture and whole-of-life value in line with Council’s Brisbane Best Value commitment.

To be successful in this role, you will sponsor a service excellence and transformation agenda that strengthens safety culture, improves internal customer experience, lifts productivity, and increases performance transparency through data and assurance. You will lead through influence across Council, align stakeholders to shared outcomes, and ensure teams and suppliers deliver against agreed standards, performance targets and risk settings—while maintaining strong, respectful partnerships with Asset Owners and Asset Management.

Key Accountabilities

For more information on key accountabilities of the role, please see the Position Description above.

Delivery strategy and performance governance – Establish the delivery strategy (including maintenance and minor works delivery approach), operating model and performance regime for Council’s facilities infrastructure services, translating service outcomes and standards set by Asset Owners (and service level requirements defined with Asset Management) into practical delivery plans, technical levels of service, prioritisation rules and accountabilities that deliver safe, reliable and customer-focused outcomes.
Lifecycle planning, prioritisation and investment inputs – In partnership with Asset Owners and Asset Management, provide evidence-based condition, risk, compliance and performance insights to inform maintenance and renewal planning. Support Asset Management to facilitate and maintain prioritisation lists and asset class working groups (chaired by Asset Owners), ensure endorsed priority changes and approved allocations are captured, and translate them into an executable works program for Construction Branch to deliver.
Financial stewardship and resource governance – Govern operational and minor capital budgets; assure cost control and value for money across internal delivery and outsourced services; identify productivity opportunities; and proactively inform Asset Owners and managers of funding deficits or forecast surpluses to support timely funding adjustments, achieve agreed customer service levels, and align to business planning.
Maintenance strategy input and operational feedback – Provide Asset Management with practical, on-the-ground insights and evidence on the cost, performance, risk and compliance outcomes of alternative maintenance approaches, to inform the development and ongoing refinement of maintenance strategies, standards and levels of service managed by Asset Management.
People leadership, culture and capability – Lead and develop an inclusive, high-performing leadership team and workforce, embedding Zero Harm, accountability and continuous improvement; build capability and succession depth; and ensure workforce and contractor practices support safe, compliant and reliable delivery.
Senior stakeholder influence and customer advocacy – Engage and influence senior internal stakeholders (including Asset Owners and Asset Management) on maintenance and operational priorities, performance and risks; resolve complex issues; and advocate for

What Success Looks Like

Within the context of the responsibilities described previously, the ideal applicant will be someone who has:

Demonstrated capability, knowledge, experience and achievements in:
- Demonstrate extensive strategic and operational leadership in asset management, planning, maintenance and compliance across diverse facility infrastructure portfolios, within local government
- Show strong communication and relationship management with proven ability to build and maintain effective partnerships including with industry and government to shape Facilities Infrastructure Services outcomes.
- Demonstrate strong governance leadership in high risk, high accountability settings.
- Lead transformation and continuous improvement initiatives that enhance infrastructure planning, service delivery, sustainability and community satisfaction.
- Demonstrated ability to lead and embed organisational and operational change within complex facilities infrastructure planning and delivery environments driving cultural alignment and sustained performance improvement.
Demonstrated capability, knowledge, experience and achievements in:
- Leading organisational performance to deliver coordinated, responsive, and customer focused outcomes.
- Inclusive and people-focused leadership style in line with Council’s Leadership Blueprint, with demonstrated success in building high-performing, values-led teams and positive workplace cultures.
- Maintaining and developing relationships across organisational boundaries to drive consistent and seamless delivery and the direction of resources to corporate priorities
- Communication, stakeholder engagement and relationship management, with the ability to collaborate and influence across government, industry and community.
- Managing complex and contentious issues with high sensitivity and competing stakeholder interests
- Leading thinking about initiatives to create public value.
Demonstrated capability, knowledge, experience and achievements in:
- Financial and risk management with experience overseeing operational budgets, regulatory compliance and governance in high risk, high accountability settings.
- Developing an engaged, productive, and customer-focused workforce.
- Delivering systems and processes which deliver value to the organisation and to the customer.
- Planning the resourcing of services with appropriate risk management to meet demand within budget.
- Building new collaborative models with suppliers and program partners to improve public value.
- Demonstrating a focus on shared outcomes, negotiating budget and resources across the organisation, and submitting joint budget proposals.
Demonstrated ability to undertake broad executive leadership beyond the specific requirements of the position, across the organisation, including the ability to:
- Collaborate and share accountability across organisational boundaries
- Participate in strategic decision making; represent Brisbane City Council to the community, other levels of Government and to industry.
- Own and champion corporate values, strategies, policy, and directions, particularly: Council values and behaviours, Code of Conduct, workplace justice, diversity and inclusion, Zero Harm and flexible work arrangements.
- Understand governance frameworks, statutory and regulatory compliance, including legislation relevant to local government operations particularly the City of Brisbane Act 2010 and associated regulations, Council Ordinances and Local Laws
- Champion the strategic corporate management agendas on issues such as customer service, service delivery, change management and people management, and integrate these principles into the operation of the business.
- During disaster events, be available to perform the role of Incident Controller within the Local Disaster Coordination Centre to provide leadership and implement strategic directions from the Local Disaster Management Group.

Essential at recruitment requirements:

Due to the requirements of this role criminal history and business history checks will be undertaken on preferred applicants. A criminal history does not necessarily preclude an applicant from appointment.

Desirable role-specific requirements:

The ideal candidate will have tertiary qualifications in facilities management, property, asset or infrastructure management, construction or project management environments or a related discipline or equivalent.

How to Apply

Brisbane City Council are committed to inclusive and diverse practices, including recruitment and selection which ensures people from culturally and linguistically diverse backgrounds, people with disability, women, and Aboriginal and Torres Strait Islander people have equal opportunity to apply and participate.

Candidates who represent diverse backgrounds are encouraged to submit an application.

To be considered, please provide the following information in your online application, for the assessment of your suitability:

A short (no more than two pages) statement focusing on how you align with the core accountabilities outlined in the role statement below.
Your current CV highlighting your relevant experience, qualifications, and achievements.

If you need assistance with your application please reach out to us.

Apply Now

Applications close midnight, Tuesday the 25th of August 2026