Key Outcomes & Accountabilities

The aim of this role is to:

• Lead with an enterprise mindset, fostering organization-wide collaboration to deliver the QBCC strategy, vision and desired culture across the organisation

• Oversee the delivery of secure, resilient and modern enterprise IT services, including architecture, applications, infrastructure and service management

• Ensure the QBCC maintains a strong cyber security posture, meets its business continuity obligations, and is operationally prepared to respond to digital risk or service disruption

• Ensure the QBCC's core systems are reliable, resilient, available, stable and scalable in line with the organisation's transformation agenda and risk appetite statements

• Provide leadership, direction and oversight of the development, implementation and maintenance of the QBCC's digital, enterprise and information management strategies, systems, policies and practices to deliver enhanced customer experiences while aligning with the Queensland Government Digital Strategy.

• Lead the QBCC's information governance and records management functions, ensuring compliance with legislative and operational requirements while modernising supporting systems and processes

• Implement and refine the QBCC's Technology Strategy, aligning enterprise architecture with future-state goals and capability uplift Oversee the design and discovery of a digital program of work and ensure the delivery of initiatives that meet QBCC, divisional and Queensland Government requirements.

• Work collaboratively with internal customers to understand business and external customer needs, educate them on digital trends and opportunities, and support the business areas to take ownership of operational systems and integrate processes with technology.

• Select partners and vendors to support the QBCC's operational and strategic outcomes and strengthen the relationships with strategic contract management to ensure service levels and contractual requirements are met in a cost effective and efficient way.

• Provide expert and strategic advice to the organisation and the QBC Board and Committees on issues, risks and opportunities relating to digital, information management and technology trends and topics of interest.

• Accountable for the sponsorship of major digital transformation initiatives, working in close partnership with the Transformation and Change Division to deliver key outcomes on time, on budget, to quality expectations and benefit realisation.

Candidate Attributes

You will bring:

• Senior leadership experience across enterprise ICT, digital and cyber portfolios, with a record of delivering modern, resilient and customer-focused services.

• A track record of leading and executing complex transformation programs, with the judgment and resilience to operate across ambiguity, competing demands and high expectations.

• Strong understanding of cyber security, business continuity and digital risk and take a leadership and influential role when the pressure is on.

• The ability to lead vendor and commercial negotiations with confidence and discipline, securing outcomes that add value, are commercially sound and progress the QBCC's strategic plan.

• Appetite to quickly adapt to new technologies and realise early business value and benefit

• A collaborative, calm and capable leadership style, with the ability to build trust quickly and bring others on the journey.

• An exceptional communicator who is able to break complex ICT concepts into language that is tailored to their audience.

Other Requirements

• This position description provides the minimum requirements for the position. The incumbent may be required to undertake other duties as required.

• Delegations and authority to act – this position may be required to exercise certain powers in accordance with legislation and QBCC’s business delegations. 

• All staff must comply with their responsibilities under the applicable legislation. Including the following:

  • Work Health and Safety Act 2011 (QLD)

  • The Public Sector Ethics Act 1994, including The Queensland Public Service Code of Conduct

  • Public Sector Act 2022 (QLD)

Employment screening

The role requires satisfactory clearance of a variety of pre-employment checks (which may include criminal history checks, financial history checks, national police checks, and medical assessments). Failure to consent to the required checks will render the applicant unsuitable for the role.

All personal information obtained in the application process will be treated confidentially and held securely by the Commission.  Applicants who have lived or worked overseas will be required to provide a current police clearance.