Director, Business Growth & Development

The Director Business Growth and Development role requires a commercially savvy and creative business leader who can drive transformation and innovation and understands that a strong brand, great storytelling and exemplary engagement with our key stakeholders at every step of their relationship journey is vital to business growth.

Your Opportunity

The Director, Business Growth and Development is responsible for identifying business opportunities and developing and implementing growth strategies to expand market presence, revenue and the customer base. The role is critical to Queensland Theatre’s commercial success providing strategic expertise and leadership that will support business growth through strong brand evolution, the delivery of excellent visitor experiences and engagement with patrons, donors, corporate partners that share our passion for theatre and the difference it can make in communities.

The Director, Business Growth and Development is responsible for the following teams/portfolios that work to attract and engage diverse audiences, position the Queensland Theatre brand, grow revenue to support Queensland Theatre’s work, and create inspiring and memorable experiences for audiences/visitors:

  1. Brand, Marketing and Communications

  2. Visitor Experiences

  3. Development

The position reports to the Executive Director.

Your Responsibilities

  • Objective 1: Leadership

    • Be a proactive member of the Executive Leadership Team contributing industry expertise and insights to strategic and operational planning.

    • Provide strategic guidance and build a team that will actively engage relationships to grow the base of supporters and overall income.

    • Actively champion Queensland Theatre and the impact and benefit that theatre brings to communities.

  • Objective 2: Strategy and planning

    • Provide input into the development and delivery of annual organisational strategic andoperational plans, budgets and reporting requirements that deliver on the vision, goals andstrategic growth objectives.

    • Develop and execute strategies to drive business growth and expansion in line withorganisational objectives.

    • Provide strategic advice and oversight to set ambitious and realistic financial, fundraising andaudience targets.

  • Objective 3: Marketing and brand

    • With the Executive Director, develop and lead a brand strategy that strengthens Queensland Theatre’s market presence and reputation.

    • Provide guardianship of the Queensland Theatre brand including ensuring whole of organisation consistency and understanding of the brand.

    • Develop brand campaigns that build Queensland Theatre’s reputation as a significant performing arts company across Queensland and nationally.

  • Objective 4: Business development

    • Work with the Artistic Director, Executive Director and business teams to identify opportunities for support and business alignment.

    • With fundraising managers, develop strategies and plans for acquisition, retention and growth of philanthropic and corporate partner relationships and revenue.

    • With fundraising managers, cultivate relationships across all stakeholder groups including corporate and philanthropic partners, donors and government stakeholders.

  • Objective 5: Visitor experience

    • Provide leadership in the management and operation of the Visitor Experience team, ensuring alignment with Queensland Theatre strategic objectives, brand and values.

    • Champion and lead the ongoing development of a customer-focussed culture and practice across the organisation.

    • Provide advice on customer experience strategies, programs, initiatives to enable customer-centric decision processes.

Our Ideal Candidate

 

  • in Marketing or Business or equivalent relevant industry experience.

    • Significant experience in a leadership role with a track record of successfully developing and driving business growth and development cases, strategies and initiatives that can diversify revenue, meet challenging financial targets and support fundraising outcomes.

    • Demonstrated experience in building brand equity and motivating teams to deliver on the brand values across every aspect of the organisation.

    • Demonstrated ability and skills to lead teams and manage people to collaboratively achieve organisational and team objectives.

    • A proven track record in delivering superior customer experiences throughout the customer journey.

    • Sophisticated communication, negotiation and interpersonal skills with persuasive abilities and strengths in diplomacy, and building and influencing networks.

    • An understanding of the difference theatre and storytelling can make in communities and the world around us.

    • Experience in the performing arts is desirable.

    • Strong strategic thinking and analytical skills with the ability to translate insights into actionable strategies.

    • Ability to work confidently and effectively in a role that experiences competing demands and priorities.

    • Ability to be flexible and adaptive to changing demands.

    • Proactive and results-driven approach and ability to apply initiative and problem-solving skills.

    • Collaborative working style.

Position Description

To learn of the requirements and attributes of our ideal candidate for this position, we invite you to please download the full position description below.

Apply today

For confidential enquiries please contact:

Bruno Costa, Associate, Luminary, on 0493 249 283
or via email bruno.costa@luminarypartners.com.au

Applications close midnight Monday 23rd September 2024

 
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