We are looking for someone with:

Leadership Accountabilities

• Role model and embed the WorkCover culture and values, holding yourself and others to high standards and providing recognition and/or constructive feedback as appropriate.

• Participate in the Senior Leadership Team, collaborating and influencing across the enterprise to deliver the WorkCover vision, strategy and culture.

• Participate in the Finance Senior Leadership Team, providing input to shape and deliver the transformation initiatives, continuous improvement projects and Business as Usual (BAU) outcomes in alignment with the Work Cover strategy and roadmap.

• Shape the strategic priorities for the Product & Actuarial Portfolio, ensuring team members understand how their contribution connects to the WorkCover and Product and Actuarial strategy.

• Shape the resourcing model for the Product & Actuarial Portfolio, ensuring an optimal mix between in-house, external and/or outsourced options (if appropriate), whilst building internal capability for critical skills.

• Provide thought leadership and advice to the Board, Executive Leadership Team, CFO, and Senior Leadership Team in relation to strategic priorities for the Group, including emerging trends, risks and opportunities.

• Position the Premium Support and Strategy team within WorkCover’s operational strategy in a manner that balances WorkCover’s commercial and financial control mandate with customers statutory obligations on premium.

• Ensure the Customer Audit and Intelligence team is strategically aligned with the Product and Actuarial portfolio, fostering collaboration and capability development across analytical and compliance functions.

Management Accountabilities

• Nurture a safe and inclusive team culture for the Product and Actuarial portfolio, promoting engagement and high performance in accordance with People Frameworks and policies.

• Drive the development of critical skills within the Product and Actuarial portfolio by implementing targeted training programs and providing coaching and mentoring to team members, ensuring alignment with organisational goals and individual growth.

• Foster a culture of proactive continuous improvement within the Product and Actuarial Portfolio, emphasising the optimisation of processes and the achievement of superior outcomes.

• Lead the management of timely and accurate reporting for the Product and Actuarial portfolio, providing strategic insights and identifying key issues and opportunities to key stakeholders.

• Develop trusted relationships with key stakeholders across the enterprise to facilitate the successful delivery of transformation initiatives, continuous improvement projects and BAU outcomes.

• Proactively identify, assess and mitigate risk in accordance with Risk Management framework and policies.

• Execute risk activities within controls, ensuring adherence to risk guidelines, and report and escalate issues while suggesting potential solutions.

• Oversee the portfolio's financial management, ensuring outcomes are achieved within budgets and scope adjustment are addressed.

Other Accountabilities

• Act as the representative of the Chief Financial Officer at internal WorkCover Forums as needed.

• Represent WorkCover at relevant industry events, ensuring adherence to the WorkCover Communication Policies.

• Provide backfill support for the Chief Financial Officer as required.

• Perform any other activities as required by the Chief Financial Officer to deliver transformation, continuous improvement or BAU outcomes.

Skills & Knowledge

• Expertise & Judgement

  • Understand and accommodate diverse and multi-stakeholder perspectives and priorities (e.g., government, industry, customers and WorkCover Queensland stakeholders) to inform strategic decision-making.

  • Effectively align WorkCover Queensland talent and strategic objectives to unlock potential and drive performance across the business.

  • Interpret and translate WorkCover Queensland overarching strategic goals into practical operational plans, ensuring alignment throughout the enterprise.

  • Proactively review and address the evolving needs of WorkCover Queensland, considering historical, current and future requirements to maintain relevance and competitiveness.

  • Shape and direct operational and financial strategies with a strong commercial lens, ensuring efficiency, scalability, and sustainable profitability through data-driven decision-making and commitment to continuous improvement.

  • Use high-level judgment to shape enterprise-wide approaches to governance, risk, and opportunity across interconnected business units. Translates uncertainty into informed strategic direction.

  • Exceptional communication and stakeholder management skills, with the ability to effectively engage and influence Executives and Board members.

• Qualifications & Experience

  • Tertiary qualification in business, actuarial science or similar discipline essential.

  • Post graduate qualifications in actuarial studies / membership of the Institute of Actuaries (or equivalent) essential.

  • Proven expertise in overseeing the strategic management of product and actuarial functions, ensuring compliance with regulatory frameworks and governance standards.

  • Deep knowledge of the financial services sector, with a strong grasp of commercial, regulatory, and socio-political factors influencing Workcover Queensland and its stakeholders.

  • Exceptional capability in developing and implementing actuarial and statistical models for forecasting, data analysis, and predictive insights.

  • Strong analytical acumen in evaluating complex policy and legislative frameworks, contributing to strategic development and decision-making.

  • Demonstrated expertise in mathematical and statistical analysis, policy formulation, and survey design to support data-driven strategies.

  • Proven leadership in guiding high-performing, cross-functional teams, including senior executives, through complex business transformations and capability enhancements.

  • Extensive experience in developing strategic position papers and influencing executive and board-level stakeholders to align on direction and drive business outcomes.