CEO Recruitment for the Queensland Building and Construction Commission (QBCC)

The Challenge

The Queensland Building and Construction Commission (QBCC) plays a critical role in safeguarding confidence in the state’s building and construction industry. With regulatory responsibilities spanning licensing, dispute resolution, insurance, and compliance, strong leadership was required to rebuild stakeholder trust, strengthen industry relationships, and align the Commission’s operations with government objectives.

The appointment of a new CEO was identified as a pivotal step in ensuring the QBCC could meet the needs of government, industry stakeholders, and the wider community. The search demanded not only a proven leader with regulatory and sector knowledge but also someone capable of driving cultural renewal internally and influencing at the highest levels of government.

 

 Our Approach

Luminary was engaged to conduct a comprehensive international executive search. We worked closely with the QBCC Board, the responsible Minister, and senior government stakeholders to:

  • Define the leadership capabilities, values, and experiences required for success.

  • Undertake targeted international search and engagement across regulatory, infrastructure, and service-driven organisations.

  • Assess candidates for strategic leadership, political acumen, and stakeholder engagement capability, alongside operational and regulatory expertise.

  • Manage a highly confidential and rigorous process that balanced transparency with the sensitivity of the appointment.

 

The Outcome

Following a competitive international process, a new Commissioner CEO was appointed in 2025 who has since made a transformative impact. The successful candidate brought transformation experience in regulation and governance, with a proven ability to lead complex organisations through change.

Under their leadership:

  • Government objectives have been advanced, with greater alignment between the QBCC’s strategy and state policy priorities.

  • Stakeholders across industry and government have experienced stronger engagement, open communication, and greater confidence in the regulator’s role.

  • Customers are seeing improved service delivery, faster dispute resolution, and clearer processes.

  • Internal staff are benefiting from renewed focus on culture, leadership development, and accountability.

  • The Board now has a trusted partner in the CEO, with improved governance and a shared focus on long-term strategic outcomes.

 

Impact

The appointment has reshaped the QBCC’s leadership and set a strong foundation for the Commission’s future. By bringing global perspective, operational excellence, and strong relationship skills, the new CEO is delivering tangible improvements across every dimension of the organisation.

For Luminary, this appointment demonstrates the value of our tailored executive search methodology, international reach, and deep understanding of the unique leadership challenges in regulatory and government environments.

 

 Let’s connect.

We're ready to partner with you to find the best talent and top-performing leaders for your organisational needs. Reach out today.