Strategic HR advisory for evolving organisations.
Your people. Your purpose. Our priority.
Empowering People. Elevating Performance.
Trusted HR advisors. Tailored solutions. Real results.
What We Do
Our services are designed to help you build a capable, engaged and high-performing workforce. Whether you're navigating change, planning for growth or strengthening your people practices, we deliver practical, tailored HR solutions that align your people with your purpose and strategy.
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Organisational Design
We design and transform organisational and HR structures, roles, accountabilities and systems to align your workforce with your business strategy, and drive lasting impact.
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Workforce Planning
We help organisations plan for their current and future workforce by identifying critical roles, anticipating capability needs, and addressing workforce gaps and risks.
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Workforce Audit
Our Workforce Audit gives you a clear picture of your HR function, highlighting key gaps and opportunities, with a tailored 12-month roadmap to strengthen capability, culture and performance.
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People & Culture Strategy
We help organisations create tailored people strategies and HR plans that align with business goals, using workforce insights to strengthen culture, build capability and support growth.
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Performance & Capability
We help you build capability and lift performance with simple, tailored frameworks, clear goals, meaningful development, and confident, capable leaders.
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Industrial & Employee Relations
We provide expert guidance on employee disputes, workplace investigations, Award interpretation, and Fair Work matters to help you navigate complex employee relations with confidence.
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Employee Experience
We help you attract, engage, and retain top talent through compelling EVP development, onboarding, engagement strategies, and holistic reward, recognition, and wellbeing programs.
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HR Compliance & Risk
We ensure compliance and consistency across the employee lifecycle with expert support in contracts, policies, performance management, and complex exits.
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Outsourced HR
Flexible on-demand and fractional expertise to strengthen your operations with practical advice and resources, when and where you need it.
Support Options
We offer our clients flexible engagement options, operating on a retained or fixed-fee basis to provide tailored HR solutions.
You can choose from four levels of support, designed to meet varying business needs.
Our Approach
At the heart of everything we do is a structured, collaborative process designed to deliver lasting impact.
Our four-phase approach ensures we understand your needs, co-design the right solutions, and support your team through meaningful, sustainable change.
Phase 1: Discover – Gaining Insight
We begin with in-depth consultation to uncover your organisation’s challenges, priorities, and operational context. This discovery phase defines the scope of support required to deliver real value and measurable results.
Phase 2: Create – Co-Designing Solutions
Partnering closely with you, we explore strategic options and co-design tailored solutions that align with your goals. Our focus is on practical, sustainable outcomes that are grounded in evidence and built to last.
Phase 3: Deliver – Driving Engagement
Effective implementation depends on engagement. We support you in managing rollout, ensuring clear communication, fostering collaboration, and aligning your teams with the solution, so it works in practice, not just on paper.
Phase 4: Performance – Embedding and Evolving
Our work doesn’t stop at delivery. We remain by your side to embed solutions, refine approaches, and adapt to evolving needs, ensuring long-term impact and continuous improvement.
Case Studies
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Case Study One
Development of a Holistic EVP for a State Government Department
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Case Study Two
Organisational Design for a Startup in the Simulation and Emerging Technologies Sector
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Case Study Three
Outsourced HR Solutions for Small to Medium Enterprises
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Case Study Four
CEO Performance Review Framework and 360 Degree Feedback
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Case Study Five
Workforce Planning for a National Organisation
You’re in Good Company
“Navigating a complex HR matter, Megan provided us with the clarity and steady guidance we needed during one of the most challenging situations our firm has faced. Her calm, professional approach helped us assess the situation objectively and move forward with confidence. Thanks to her support, we achieved the outcome we were seeking while maintaining integrity throughout the process. I would not hesitate to recommend Megan to any business leader needing expert, considered HR advice.”
“Working with Luminary has been a great experience for us. They offer practical advice, always provide reliable support, and are genuinely helpful in guiding us through our HR challenges. We really appreciate their expertise and the positive impact they've had on our business.”
“Working with Megan has been an absolute game changer for our business. Her deep understanding of HR best practices, combined with a practical people-first approach, helped us navigate complex workplace issues with confidence and clarity.
From streamlining our recruitment process to resolving sensitive employee matters her advice has always been clear, actionable, and tailored to our situation.
I would highly recommend Megan to any organisation looking to strengthen their HR capabilities.”
“I have known Megan Mailman for about 10 years and have referred multiple clients to her and the Luminary team for expert, peace-of-mind, and practical advice about human resources issues. Our firm does a lot of employment and workplace law, and so I have dealt with several (perhaps dozens) of HR consultants in Brisbane over the last 25 years and few, if any, combine the depth of knowledge, pragmatism, and care that Megan and Luminary team bring to their work. They help anticipate, navigate and manage human resource challenges and risks and help employers make informed decisions that positively impact people and businesses.”
